VIP Soul Brand Design Intensive

An email to schedule Discovery Zoom Call when will be sent after purchase.

All branding materials will be completed and delivered to your inbox within one week of Discovery Zoom Call

PRINTS & JOURNALS

DISPATCH TIMES
We are always committed to processing each order as quickly as possible and each item is created to order. To help speed up this process, please ensure that all of your shipping information is correct.
Orders will be despatched within 5-7 working days from placing an order.

SHIPPING TIMES
Shipping times vary by delivery address.
For delivery within the UK, please allow between 1-3 working days from dispatch.
For delivery to Europe, please allow between 3-5 working days from dispatch.
For delivery to other international countries, please allow between 5-15 working days from dispatch.
Bank holidays, national holidays and peak seasonal shipping periods may result in longer delivery times.

Claire Koentopp cannot be held responsible for items lost or damaged during transit. Once your item(s) has been dispatched, Claire Koentopp is not responsible for delays in shipping.

INTERNATIONAL ORDERS
International customers please note that all prices are exclusive of any local taxes and import duties which may be due. Please note that you may be required to pay any such taxes and duties before the authority releases your goods to you. We cannot be held responsible for the payment of any such taxes and duties nor any loss incurred by you as a result.

Please note that delivery of your package relies on how fast it passes through customs. Occasionally international customs can hold up a package for several weeks and we have no control over this and cannot predict how long this can take.